Booking conditions
Before you book, read our booking conditions
Courses
Cancellation policy: When you book a course with us, we reserve a place just for you. This means that your booking becomes binding and that we cannot refund the course fee if you are prevented from attending your classes.
In case of illness or injury:Should you, against all odds, fall ill or injure yourself during the course and thus miss many opportunities, we can help freeze your missed times with a medical certificate. If you would like a refund for the classes you missed, you can get 50% of the course fee back for the sessions you have left. Here, too, a medical certificate is required to be able to get the money back.
Make up missed classes: If you should miss classes during your booked course, you can make them up subject to availability. In order not to have too many changes of people in the classes, you can make up a maximum of 2 missed sessions during the same period as your course is in progress, subject to availability.
When the instructor becomes ill:We reserve the right to cancel classes without refund. However, we make sure that there is a new opportunity to make up the canceled class on another day or time.
When you book a course or class, you agree to these terms and conditions.
Bachelorette parties / bachelorette parties and other events
Cancellation rules: When you book an event with us, we reserve that time in the studio just for you. You can cancel your event no later than 48 hours before your reserved time. If cancellation occurs later than 48 hours before the intended time, a fee of 25% will be charged as we must be able to pay our staff booked in to take your event. Should you cancel or not show up, a fee of 100% of the event's cost + a cancellation fee of SEK 100 will be charged.
When you book an event, you agree to these terms and conditions.
Drop in and try on classes
Cancellation policy: When you book a class with us, we reserve a place just for you. You can cancel your seat 48 hours before the scheduled time. Should you not cancel or show up at the specified time, a fee of 100% of the cost + a cancellation fee of SEK 100 will be charged.
When you book a drop-in or try-on class, you agree to these terms and conditions.
Payment methods
Courses
- Debit card (You always shop safely and securely with us with your debit card)
- Invoice - advance payment
Events, the shop in the studio, clip cards and more
- Debit card (We do not accept cash)
- Swish
- Invoice (In some cases we can charge via invoice)
Personal data
We care about your personal privacy, so we will always take care of your personal data in a secure way. Here you can read about 3 things that we need your information:
1. In order to manage your bookings and purchase we need to process this information about you;
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Name
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Address, telephone number and e-mail
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Social security number (for certain payment options)
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Payment information and payment history
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Information about your bookings (e.g. order number, product, delivery address and invoice)
2. E-mail dispatch
When you have agreed to receive our newsletters, we retain your email in order to send you emails. You decide entirely yourself whether you want the newsletter or not and you can cancel your subscription at any time by contacting us.
3. Mail
If you send us an email, we keep:
- Name
- And your message you write to us so we can go back and see the conversation for both your sake and ours.
When you sign up for our newsletter, become a member or shop on our website, you give your consent. , do not hesitate to contact us.